Refund Policy

Thank you for shopping with us. Please note that all sales are final. Due to the nature of our products, we cannot accept returns or offer refunds once an order has been placed. We encourage you to carefully review your order before completing your purchase to ensure it is accurate.

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SantanaCigars strives to make sure our customers are happy. If you experience any issues with your order, such as damaged or defective items, please contact us within 7 days of receiving your purchase. We will do our best to address the situation and provide assistance. However, due to health and safety regulations, we cannot accept returns or issue refunds for cigars or tobacco products.

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We appreciate your understanding and thank you for choosing us for your cigar needs.

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